Customer Service

Customer Satisfaction is Our Top Priority

What distinguishes one company from the next? It is usually not the product or the pricing. It is the employee, the person on the phone with the customer. That is why we call ourselves a customer service company, not an oil or heating equipment company. We take pride in the fact that we go above and beyond to meet or exceed our customer’s expectations.

Highly Qualified Service Techs

With over 15+ years of experience our service techs can diagnose and repair any problem your heating system may experience. We use the most advanced electronic testing and keep ahead of the curve and on top of the latest technology. With continuous training on the latest and most innovative equipment we are on top of the latest advances and solutions.

Annual Tune-Ups

Our annual tune-up keeps your heating equipment running at peak efficiency which in turn reduces the amount of fuel your systems uses, and detects small problems before they become major repairs. All are factors that will result in a significant reduction in fuel consumption.

True 24 Hour Emergency Service

When you call into our office after hours you will speak with a real voice who sincerely cares about your situation. No matter what the weather our expert certified technicians will promptly respond to your emergency call and repair the problem expeditiously.

Automatic Delivery

Our computerized forecasting keeps accurate track of your usage, allowing us to precisely determine when you need an oil delivery. You do not need to call, worry or measure your tank. Our trucks will be there when you need us.